Returns & Exchanges
At NED Collections, we want you to love your home as much as we do, which is why we offer a 14-day return period for any items that don't perfectly fit your space. Please ensure all products are returned in their original packaging and unused condition to qualify for a refund or exchange.
Initiate Your Return
Contact our customer service team via email with your order number and the reason for your return to receive an authorization form.
Secure Packaging
Carefully pack your items in their original boxes with all protective padding to prevent damage during transit, as fragile home goods must arrive intact.
Shipping Your Item
Affix the provided return label or use a tracked courier service to send the package back to our warehouse facility.
Quality Inspection & Refund
Once our team inspects the returned goods, we will process your refund or store credit back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing